Lawson’s are specialists in complete end-to-end claims management, providing superior services to private self-insured and registered employers.
Lawson’s offer a unique claims management model. The key difference for our model is that a dedicated Claims Manager is appointed to each client’s workers compensation claim portfolio providing one single point of contact accountability and ownership throughout the life of each claim.
When you partner with Lawson’s, we work side-by-side with our clients to ensure superior service is delivered. Our focus is delivering individualized claims management programs to meet each client’s unique needs and thereby reducing claims costs. We approach each client engagement as a partnership rather than a vendor arrangement. We work in a collaborative manner to ensure a better understanding of each client’s business with an end result of an aligned service delivery strategy.
By partnering with Lawson’s you gain the benefit of:
- Superior claims management services, access to over 140 years of combined experience and highly skilled Claims Managers
- Structured claims management program tailored specifically for your organisation whether self-insured or registered
- Confidence knowing your workers compensation claims are managed fairly and equitably in accordance with the Return to Work Act 2014
- Our state of the art Workers Compensation Software System “Injury Connect”, with streamlined workflow processes and an automated interface with ReturnToWorkSA
- Improvement in claims performance delivering a reduction in claim numbers and outstanding liabilities
- Comprehensive claims management reporting (including Schedule 3)
- Access to an Injury Management Manual compliant to the Return to Work Act 2014
- Our resources supporting your in-house staff, who will liaise with other key stakeholders such as: legal; rehabilitation; loss assessors; ReturnToWorkSA and Medicare Australia
Our Director, Finance and Administration provides the technical interface with ReturnToWorkSA and our software provider constantly seeking improvements to ensure client satisfaction. Our Business Operations Manager combines both qualifications and 15 years experience in consulting and practice constantly seeking improvements to ensure client satisfaction.
Contact us today more information.